Natural Wool Pearl Pillow - LIMITED STOCKMade by us in NZ
As at 1st August 2022 we transitioned to our new Natural NZ Wool Evolution pillows using the luxurious Wisewool Cloud wool fill.
We do have a limited stock of our original Wool Pearl Pillows available.
Shipping Policy Materials
Firmness guide: Medium to Firm. Remember, you can easily adjust the comfort level by removing or adding wool fill. Give the pillow a good shake and fluff up to rebalance the fill.
Child = Low profile, suitable for ages 3 - 6 years.
- *Includes 100% Cotton Pillowcase to protect this custom sized pillow
- 65cm x 45cm (pillowcase size)
- Approx 9cm high when filled, with light pressure applied
- 500grams (total weight)
Standard = Suitable for Single through to Queen bed sizes.
- 75cm x 48cm (pillowcase size)
- Approx 12cm high when filled, with light pressure applied
- 850grams (total weight)
King = Suitable for King, Super King and larger bed sizes
- 90cm x 48cm (pillowcase size)
- Approx 12cm high when filled, with light pressure applied
- 1100grams (total weight)
Kind Face ships across New Zealand and internationally using Aramex. We are unable to deliver to PO BOX addresses unfortunately.
We ship to over 35 countries throughout the world, if you are unable to select your country at checkout please email us at firstname.lastname@example.org.
All deliveries will take place during normal business hours, Monday to Friday and expect the delivery to take the following number of days to reach you:
For New Zealand deliveries
FLAT RATE Nationwide STANDARD Shipping = $5.00
FLAT RATE Nationwide RURAL Shipping = $12.00
* We expect North Island deliveries to be delivered within 1 - 2 days and South Island 2 - 3 days. Rural deliveries should add an additional 1 - 3 days.
For Australian deliveries
FLAT RATE Nationwide up to 1.5kg= NZD $20.00
FLAT RATE Nationwide over 1.5kg= NZD $30.00
* Please allow 4 - 10 days nationwide. Rural deliveries should add an additional 1 - 3 days.
For Asia / Europe / Middle East / North America deliveries
Shipping cost ranges between NZD $30.00 and NZD $95.00
* Please allow 5 - 12 days nationwide. Rural deliveries should add an additional 1 - 3 days.
While we always do our best to ensure items arrive at our customers within our expected delivery timeframes, once an item is with the courier certain things outside of our control can affect delivery times including public holidays, natural disasters, weather, courier and aircraft delays. We are always here to help so if delivery hasn't met your expectation please reach out to us.
Benefits & Features
Your pillow is easily adjustable. Just open the zipper to shape, remove or add fill as desired. Click here to purchase a top-up pack.
Wool provides temperature regulation creating a stable microclimate and the ultimate support to help you have the best sleep ever.
For all Sleepers
Side, back, and freestyle sleepers rejoice. You can shape your pillow to suit what works best for you, and the wool will do the rest.
Premium Japara Cotton
The pillow casing is made from premium Japara cotton, a finely woven yet breathable and durable fabric. We believe it is the best option for protecting the wool fill and ensuring you get a long life from your pillow.
Wool fibres are covered in scales that trap dust, mould spores and other harmful allergens, removing them from the air and preventing them from being inhaled.
The NZ 'Cloud' wool comes from Wisewool in Gisborne, where both the sheep and the environment are happy and healthy. Every pillow is hand-stitched and filled in our workroom in Avondale, too.
- We use local and imported materials sourced through specialist New Zealand businesses
- The Natural NZ Wool Evolution - Pillows use
- Japara cotton
- NZ grown and refined 'Cloud' wool
- YKK invisible zip
- Spun polyester thread
- Cotton label
- Calico cotton - drawstring bag
You might notice a slight scent. It is actually proof the natural wool pearls are as pure as possible, and this will air out in time or sooner if you remove the fill and allow to breathe in the sunlight. During product testing, we thought this feedback summed up the scent nicely "faint smell of a clean, healthy, warm barn... making for a healthy and loving feel to it.’’ Use the included lavender pack if desired. Kind Face™ products might have small imperfections due to the nature of being 100% handmade.
DO NOT machine wash the Wool Pillow. We recommend removing the wool pearls and washing the 100% Japara Cotton cover as you would with any other white, cotton laundry. Washing in cold water will ensure no shrinkage. Whilst the wool pearls are out of the cover, take advantage of letting them breathe and catching some sun. Wool loves the sun as much as it loves the fresh NZ air. The rays will naturally deodorize, disinfect, and renew your bedding. Alternatively, you can hand wash them in warm water with a wool detergent and let them drip dry.
Where is each Cloud wool pillow made?
Each natural Cloud wool pillow is 100% designed and handcrafted by us, in Avondale - New Zealand.
How is wool different to synthetic fibres and foams?
Wool is a natural fibre that is environmentally friendly and hypoallergenic. In contrast, synthetic fibres are essentially plastics formed using a chemical process.
How does a Cloud wool pillow feel compared to other pillows?
Our Cloud wool pillows feel 'down like' and have the option to adjust the firmness for perfect comfort level. A key feature vs other pillows is they provide natural temperature regulation creating a stable microclimate for a restful sleep.
Will a Cloud wool pillow attract dust-mites?
Wool fibre resists dust mites significantly. It naturally creates a cool and dry sleep environment, reducing the likelihood of dust mites.
Can I wash a Cloud wool pillow?
Do not machine wash it. Wool loves the sun, so lay out the wool fill and the rays will naturally deodorise and disinfect. Alternatively, you can gently hand wash the wool in warm water with a wool detergent and let them drip dry. The japara cotton cover can be washed just like any other 100% cotton items.
Will I smell a sheep odour?
You might notice a scent, which is the lanolin. It is proof the natural Cloud wool is as pure as possible, and this will air out in time or sooner if you remove the fill and allow for breathing in the sunlight.
Should I worry about wool allergies?
Wool fibre is naturally hypoallergenic, so allergic reactions are unlikely. It is generally mould and mildew resistant, which helps to eliminate typical bedroom allergens.
Will a Cloud wool pillow make me feel too hot?
Wool is a natural temperature regulator and an insulator. Using wool pillows regulates body temperature by absorbing bodily moisture and extra heat to avoid becoming too hot.
What is the lifespan of Cloud wool pillows?
Cloud wool pillows should be regularly aired to refresh your wool naturally, and fluffed up daily. It would be best if you replaced your wool pillows every 2 to 3 years or so. You can use your old wool in the garden as a mulch and natural fertiliser and replace the fill with our top-up packs.
Are Cloud wool pillows free from harmful chemicals?
The Wisewool Cloud wool is free from harmful chemicals and toxins. Our natural wool pillows are safe for people who suffer from chemical sensitivities.
Are any animals harmed in producing wool pearls?
No, shearing sheep is not harmful to domestic sheep that do not naturally shed their woollen coats. It is necessary to shear them to prevent matting and diseases for healthy sheep.
I heard recently that wool is great for temperature control (I go from hot to cold within seconds), so I did some research on companies that make wool pillows and your company won.
It was dispatched and delivered very quickly, great customer service. I love the natural fibers, supporting local and the smell.
I went to Lake Taupo for 1 1/2 weeks for business and brought the pillow with me to use in the hotel. Although I can't say it makes me sleep better or control my temperature better (menopause!), I love the origins of the pillow, the concept of the pillow and have recommended your company to many people.
Thank you for your products!
Thank you for showing your Kind Face Stephanie, not only for taking the time to post your feedback but also sharing your experience with your friends. We are only a small family start-up business right now... but have big plans, and appreciate any word-of-mouth support we can get :) Chris
I am very happy with my decision to buy a natural wool pearl pillow. I sleep better, I can easily change the amount of wool pearls in my pillow, I am supporting the NZ wool industry, my pillow is made in Aotearoa and the wool is compostable!! Nga mihi nui.
Thank you for being such a great kiwi Sandra. We really appreciate your feedback, and wish you many... many... many... and many more great nights of sleep :) Chris
I am in love with this pillow. It took me 6 months to make a commitment and I'd been looking for a good pillow for a year before that but this has more than made up for it.
As a bed sharing, breastfeeding mama having a pillow that is able to change is bliss. I can shuffle the wool at night to where it's needed, it's firm enough that I don't have to worry about my toddler, it is handling being thrown on and off the bed, stays where it's put, can be adjusted when I need to spend the night on my side to on my back, it's sustainable, natural fibre and cruelty free.
I am super impressed and saving to get my husband and children one to replace theirs.
Postage was so fast! Literally with the courier an hour after I placed the order and with me the next day.
Thanks so much.
Thank you for posting your feedback Jacqui. When working on our pillow design and features we gave ourselves quite a list to tick off... and we are thrilled to see the pillow working so well for you, and hopefully one day the rest of your family :) Chris
This is a great pillow, especially good for back or side sleeping. It holds up well under the weight of your head. For the first few nights, I was gifted with a 'wool' scent to my hair, but it didn't last long, and was not strong or over powering. Relaxing I would say.
Really pleased with my purchase, would definitely recommend
Wow, you have made our day with this feedback Bronwyn. Thank you. :) Chris
I brought the first pillow for myself, share how nice it was a week later I purchased a 2nd pillow for my partner. We are both loving our new pillows and having great sleeps
Thank you for your feedback Megan. We trust you and your partner will keep loving your pillows and having great sleeps. Just in case you didn't notice, if you need to top-up or recharge your wool pearl fill in the future you don't have to purchase another pillow... just a top-up pack of wool :) Chris