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Natural Heat Pack for Neck & Back
Kind Face

Natural Heat Pack for Neck & Back

Made by us in NZ

Best Sleep Ever: Buy 1 NZ Wool Pillow, save $30 off the Natural Heat Pack!

Kind Face Reusable Heat Packs are a natural way to ease pain and provide comfort. Enjoy therapeutic warmth or you can apply chilled for relief of minor pain and swelling. 

* Available in our R & R Gift Box, which also includes a Weighted Eye Mask for $109.00 (save $10 off rrp)

30 Day risk-free guarantee 30 Day risk-free guarantee
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Shipping Policy Materials

Shipping Policy

Kind Face ships across New Zealand and internationally using Aramex. We are unable to deliver to PO BOX addresses unfortunately.

We ship to over 35 countries throughout the world, if you are unable to select your country at checkout please email us at support@kindface.co.nz.

All deliveries will take place during normal business hours, Monday to Friday and expect the delivery to take the following number of days to reach you:

For New Zealand deliveries

FLAT RATE Nationwide STANDARD Shipping = $5.00

FLAT RATE Nationwide RURAL Shipping = $12.00

* We expect North Island deliveries to be delivered within 1 - 2 days and South Island 2 - 3 days. Rural deliveries should add an additional 1 - 3 days.

For Australian deliveries

FLAT RATE Nationwide up to 1.5kg= NZD $20.00

FLAT RATE Nationwide over 1.5kg= NZD $30.00

* Please allow 4 - 10 days nationwide. Rural deliveries should add an additional 1 - 3 days.

For Asia / Europe / Middle East / North America deliveries

Shipping cost ranges between NZD $30.00 and NZD $95.00

* Please allow 5 - 12 days nationwide. Rural deliveries should add an additional 1 - 3 days.

Please Note

While we always do our best to ensure items arrive at our customers within our expected delivery timeframes, once an item is with the courier certain things outside of our control can affect delivery times including public holidays, natural disasters, weather, courier and aircraft delays. We are always here to help so if delivery hasn't met your expectation please reach out to us.  

BENEFITS & FEATURES

Therapeutic hot or cold

Therapeutic Hot or Cold

Our natural heat packs can provide targeted relief, either by microwaving or placing in the freezer. Ease cramps, headaches, and minor pains.

Lavender

Lavender

Lavender is an age-old remedy to improve sleep quality and duration of sleep. The calming is scent is known to promote relaxation and relieve stress.

Wellbeing

Wellbeing

Our heat packs were designed to promote wellbeing and holistic personal care. Much like a weighted blanket, our heat packs provide a sensation of “grounding.”  This may trigger release of calming hormones and ease your nerves.

Bed buddy

BED BUDDY

Warm your bed on winter nights by placing a heat pack in between the sheets before you’re ready to crawl into bed. Take the chill out of your sleep routine.

Support local

Support Local

We source all of our materials from local NZ suppliers and make each and every item in our Avondale workroom.

Materials

  • We use local and imported materials sourced through specialist New Zealand businesses

  • The Natural Heat Pack uses
  • Stonewashed linen
  • NZ grown flax seeds
  • NZ made raw cotton cord
  • Dried lavender flowers
  • Spun polyester thread
  • Cotton label
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PRODUCT SPECS

NOTES

The natural linen becomes softer and more lustrous with use. Kind Face™ products might have small imperfections due to the nature of being 100% handmade.

CARE INSTRUCTIONS

Spot clean only with a damp cloth. DO NOT wash or get wet. If your Heat Pack gets wet, dry it immediately (dehumidifier is best) or lay it out. DO NOT heat a wet product in the microwave.

HEATING INSTRUCTIONS

  • Use microwave only. DO NOT use gas or electric oven. Microwave heating times will vary due to appliances.
  • Add a mug of water next to the product when heating. The water provides hot moisture which is absorbed, preventing the flax seeds and linen from overheating and burning.
  • Ensure product can rotate freely on the microwave turntable.
  • Heat in a clean microwave for 90 seconds. This should make it hot enough to be a comfortable, but non-burning temperature. You may warm it further in 30-second increments until the desired temperature is reached.

COOLING INSTRUCTIONS

  • Pack your Heat Pack inside a clean plastic bag and place in the fridge or freezer for a minimum of 2 hours. The Heat Pack will not become an ice block if you leave it in the freezer for an extended time.
  • Remove from the bag and apply directly to skin.

Customer Reviews

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F
F. (Masterton, NZ)
Fantastic Heat pack

The best one I’ve ever had, nice and long so fits around lumber area /lower back, very useful for cold days and sore muscles to tuck in track pants while at home, aswell as back use and legs, an all body parts purpose heat pack. The stitching secured the internal fill nicely unlike other brands that aren’t even fill and move about.

Hi Fernie. Thank you for taking the time to post your feedback and we are thrilled you find the features of Natural Heat Pack useful, and an improvement on other heat packs you have experienced :) Chris

S
Suzanne O'Leary (Auckland, NZ)
Great service - beautiful fabric and well made

Despite L4 my order arrived very quickly. I love the beautiful fabric - it just feels like great quality and the masks and heat packs are really well made.

S
Sam McIntyre

Excellent service, quick delivery and beautiful product! Thanks guys!

J
JOY WILSON (Auckland, NZ)
COMFORT

THIS NATURAL HEAT PACK IS JUST LUXURY FOR YOUR BODY. I LOVE THE COMFORT AND WARMTH IT GIVES AND IT
IS SNUG WHEREVER YOU PUT IT. THE HANDLES ARE MARVELOUS TO ADJUST POSITION OR HANG IT UP WHEN NOT IN USE. I DO TUCK HANDLES UNDER THE PAD WHEN I MICROWAVE IT
CONGRATULATIONS KINDFACE YOU HAVE EXCELLED ONCE AGAIN.

B
Bryan Smith (Auckland, NZ)
Mr Bryan Smith

Product very good, service very good.

OUR GUARANTEE

Rest easy knowing you have 30 days to try our products and decide to keep or return your products at no-cost to you. We will donate items when possible to a local good cause.